Privacy Policy

Privacy Policy

1. LATOURRETTE TECHNOLOGIES COMMITMENT

Within the scope of its activity, Latourrette Technologies, LDA, here in after referred to as “Bizdocs”, knows that the processing of your personal data requires your trust. To this end, we have developed a privacy policy, subject to the highest security and privacy standards, where we guarantee that they will be treated in accordance with their purposes and the rights granted to them by law, guided by the legal principles in force in the area of privacy. and protection of personal data, in particular the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 – General Data Protection Regulation (GDPR) – and other applicable legislation on privacy and data protection, including national legislation that complements the GDPR.

Therefore, Bizdocs is committed to respecting best practices in the field of security and protection of personal data, having in place, to this end, measures capable of safeguarding the protection of data that is made available by all those who in some way relate to its services.

2. CONTROLLER

Bizdocs is responsible for processing the personal data of its customers and/or potential customers, suppliers and partners and can be contacted through:
 
Latourrette Technologies, LDA
Rua do Outeiro, nº2, 1st Front – Room 5 
4050-452 Porto
 

3. SCOPE OF PRIVACY POLICY

This privacy policy covers this website and any other website under the bizdocs.mobi subdomain.
 
The data is not processed for any purposes other than those explained here.
 

Customers are assumed to be aware of this policy when accessing this website or another website from the Bizdocs.mobi subdomain.

4. PERSONAL DATA

“Personal data” means any information relating to an identified or identifiable natural person. In turn, an identifiable individual is considered to be a person who can be identified, directly or indirectly, especially through a reference such as a name, location data, specific elements of physical or physiological integrity, etc.

The specific types of personal data processed by Bizdocs are directly related to its duties and are very diverse, including name, email address, mobile phone number and the entity where the person performs his/her duties. In the case of subscriptions, other data may be requested for billing purposes.

Without obtaining and collecting the required personal data, it will not be possible to use the services or follow up on the requests you make to us.

5. OTHER RELEVANT DEFINITIONS

Other concepts that are relevant to this Policy also stand out and must be defined. So, specifically:
 
a) Processing – corresponds to an operation, or a set of operations performed on sets of personal data, by automated or non-automated means, such as collection, recording, organization, alteration or deletion;
 
b) Controller – means the natural person, legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data;
 
c) Consent – corresponds to a free, specific, informed and explicit manifestation of will, by which the data subject accepts, by means of a statement or unequivocal positive act, that the personal data concerning him/her may be subject to processing.
 

6. COLLECTION OF PERSONAL DATA

As part of its activity, Bizdocs collects and processes personal data, especially those necessary for the provision of services and the performance of its activity, as well as processes data it receives within the scope of the commercial relationship with customers or potential customers, marketing of products and services, customer support, information about our services, marketing campaigns, event publicity and for statistical purposes.

When the Customer subscribes to our services, he accepts and acknowledges that he will have to provide his personal data strictly necessary for the provision of the same; such data will be used exclusively for the purposes mentioned above.
 
  • Direct Collection: The personal data of Customers collected are (Name, Email, Mobile Phone), when subscribing to our services or in a request for information, so that it is possible to contact us to respond to any request.
     
    • The visibility and use of the cell phone number is only done by the user, and can be used exclusively for the following purposes:
      • Creating a user account
      • Password recovery
      • User account changes

         

  • Indirect Collection: Through Google Analytics, statistical information relating to the use of aggregated data is monitored: geographic origin (city, country), type of device, operating system, browser, operator and accesses. The use of this data does not contain personally identifiable data or private information.


The processing of data collected by Bizdocs is done in a lawful, fair and transparent manner, with specific purposes, especially the provision of services made available by Bizdocs and contracted by Customers or potential Customers, the adaptation of services and products to their needs and interests, or for the management of the contractual relationship.

Personal data provided by other companies or third parties are also processed whenever relevant (for example, for the provision of services, fulfillment of contracts or obligations that affect Bizdocs, or based on the express consent of the client or potential customer).

7. PURPOSES AND BASIS OF PROCESSING

Regarding the data that the user places in our services, the customer, as responsible for them, expressly declares and guarantees that:

  • The conditions of legitimacy provided for by law for carrying out the processing of data under your responsibility have been verified. 


     

  • Will transmit to Bizdocs the necessary instructions for the desired data processing. 

     

  • You will only communicate to Bizdocs the personal data strictly necessary for the execution of the services contracted with Bizdocs.

     

  • Adopts the necessary technical and organizational measures to guarantee the updating and veracity of the data communicated to Bizdocs. 

     

  • Adopts appropriate technical and organizational measures to guarantee the confidentiality and security of personal data communicated to Bizdocs, in order to prevent and avoid their accidental or unlawful destruction, alteration, accidental loss, unauthorized dissemination or access, especially when they are transmitted over a network, and against any form of unlawful processing, in accordance with the categories of data processed.

     

  • It has implemented appropriate procedures to satisfy the rights of data subjects.

     

  • Implemented appropriate procedures to comply with notification obligations to the supervisory authority and data subjects in the event of a data breach.

 

Bizdocs, as a service provider and subcontractor in the processing of personal data, guarantees the Customer that:

  • It will process the data communicated to it by the Client only in accordance with the instructions transmitted by the Client, in accordance with the purposes for which the data was collected, and only to ensure compliance with the obligations assumed for the provision of the services and the execution of the operations provided for therein;

     

  • It will adopt the necessary and appropriate technical and organizational measures that guarantee the confidentiality and security of the data and prevent its accidental or unlawful destruction, alteration, accidental loss, unauthorized dissemination or access, especially when the processing involves its transmission over a network, and against any form of unlawful processing; 

     

  • Will keep a record of the data processing carried out on behalf of the Client, which must contain at least the name and contact details of the Client, other subcontractors and, if applicable, the data protection officer and a description of the data processing carried out;

     

  • It will limit access by its employees to personal data communicated by the Client, being granted only to the extent that this is necessary for the performance of the respective functions assigned to them within the scope of the provision of services;

     

  • Ensure that employees who are given access to personal data are bound by confidentiality obligations in relation to such data and that they refrain from using it for other purposes, for their own benefit or that of others;

     

  • It will provide the Client with the necessary information that demonstrates compliance with its obligations as a subcontractor in the processing of personal data.
 

8. PRINCIPLES OF PERSONAL DATA PROTECTION

The collection of personal data is carried out through the provision of our services, commitments made to customers, marketing activities or other ancillary and support activities. The data may be received directly from a data subject, for example by email, telephone or from other sources.

All employees and partners must only collect personal data that is relevant and necessary to perform their functions.

Bizdocs is committed to adhering to the data protection principles established by the GDPR, which are:

  • Lawful, fair and transparent processing – this means we must have a legitimate basis for which we are processing personal data. This also means that we must inform the data subject about the processing in an accessible and easily understandable way;

     

  • Purpose – we must collect personal data only for specified, explicit and legitimate purposes and not process data beyond the purpose for which it was collected;

     

  • Data minimization – adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

     

  • Accuracy – we have an obligation to ensure that personal data is accurate and to keep personal data up to date;

     

  • Retention limitation – we must not retain personal data for longer than is necessary for the purposes for which it was collected, although we may retain certain data for historical and statistical purposes;

     

  • Integrity and confidentiality – treated in a manner that guarantees their security, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, adopting appropriate technical or organizational measures;

     

  • Lawful transfer to third countries or international organisations – we only transfer personal data to third countries or an international organisation where the EU Commission has confirmed that they ensure an adequate level of protection or, otherwise, that there are appropriate safeguards in place;

     

  • Data subject rights – data subjects have a number of rights that we must respond to, for example, the right to access a copy of the data we hold.
 

9. TRANSFER OF PERSONAL DATA

We may share information about you or potential customers on legal grounds as described in this Privacy Policy, including, but not limited to, the following circumstances:

  • With companies controlled by or under common control with Latourrette;

     

  • With suppliers, consultants and other service providers who need this information to improve the quality of the services we offer.

     

The Customer should be aware that Bizdocs uses international suppliers, therefore, data uploaded through the services may be processed in other countries. When Bizdocs hires these suppliers to carry out specific data processing operations on behalf of the Customer, it imposes on them the same data protection obligations as those established in this privacy policy, in particular the obligation to provide sufficient guarantees. implementation of appropriate technical and organizational measures in a way that the processing is in accordance with the requirements of the GDPR.

In any case, whenever Bizdocs wishes to subcontract third parties, or change subcontracted third parties, it undertakes to inform the Client of this fact. The information to be provided must include the identification of the third party, the data to be communicated to the third party and the security measures adopted to guarantee the security of the data.

Under no circumstances will the Customer’s personal data be disclosed or provided to third parties without the Customer’s express consent, except in the cases provided for in the following item.

Bizdocs will provide the Customer’s account data to the competent authorities if this is required by law or Bizdocs is notified or subpoenaed for this purpose. Bizdocs may also communicate your data to third parties in the event of non-compliance with the terms and conditions of use of its services, in the exercise of Bizdocs’ rights in terms of civil, administrative or criminal liability.

10. PERSONAL DATA STORAGE PERIODS

Personal data will not be kept for longer than necessary to fulfill the purpose for which it was collected. To determine the appropriate retention period, the amount, nature and sensitivity of the personal data and the processing purposes were considered.

Personal data will be securely deleted after the defined retention period. Over time, the implementation of actions to minimize personal data that are subject to processing and the assessment of the possibility of anonymizing them so that they cannot be associated with the data subject, nor can it be possible to identify them, will be taken into consideration. that in that case it is possible to use this information without being notified again.

11. RIGHTS OF PERSONAL DATA SUBJECTS

Customers or potential Customers as holders of personal data may exercise the following rights:

  • Right of Access: right to obtain information about which of your personal data are processed, the purposes of the processing, the retention periods, among others.

  • Right to Rectification: right to request the rectification of your personal data that is inaccurate or request that incomplete personal data be completed, such as address, CPF, email, telephone contacts, or others.

  • Right to be Forgotten: right to have your personal data forgotten, provided there are no valid grounds for retaining it.

  • Right to Portability: the right to receive the data you have provided to us in a commonly used and machine-readable digital format.

  • Right to Limitation: the right to request the limitation of the processing of your personal data, in the form of: (i) suspension of processing or (ii) limitation of the scope of processing to certain categories of data or processing purposes. 

  • Right to Withdraw Consent: right to withdraw your consent, at any time, for the processing of personal data.

  • Right to Object: the right to object to processing based on legitimate interest, provided that there are no compelling or legitimate reasons that prevail over your interests, rights and freedoms, or to defend a right in a legal proceeding.

  • Right to complain: right to lodge a complaint with the supervisory authority, the CNPD. 


If you wish to exercise any of the rights presented above, we will analyze them and respond within the legally required timeframes (maximum of 30 days). Please contact us at info@bizdocs.mobi.

We may need to ask you for specific information to help us confirm your identity and ensure your right to access the information (or to exercise any of the other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

In the event of a data breach and if the breach results in a high risk to the rights and freedoms of the data subject, Bizdocs will notify the CNPD of the breach, as well as the data subject, in accordance with the provisions of articles 33 and 34 of the GDPR.

In order to demonstrate proper compliance with its duty to protect personal data, Bizdocs is obliged to request the opinion of the holders of personal data or the opinion of the National Data Protection Commission (CNPD), whenever necessary.

Without prejudice to the exercise of the aforementioned rights, the holder may complain directly to the CNPD, using the contacts mentioned on the website https://www.cnpd.pt.


12. SECURITY MEASURES

Bizdocs has levels of security and protection of personal data by adopting several technical and organizational security measures, in order to protect personal data against destruction, loss, accidental or unlawful alterations and unauthorized disclosure or access, as well as against any other form of unlawful processing.

Internal measures will also be adopted to ensure that our employees with access to personal data receive adequate training for the handling and processing of such data, respecting the data processing policy and legal data protection obligations. Employees who fail to comply with the policy will be subject to disciplinary action. 
 

 
Not with standing the security measures adopted, the Customer must not share access codes with third parties, and must also, in the case of Apps, maintain and preserve the mobile device on which they download them, in safe conditions and follow the practices security measures recommended by the manufacturer and/or operator, particularly regarding the installation and updating of necessary security applications, namely antivirus.


Any attempts to alter information, or any other action that may cause damage and put the integrity of the system at risk, are strictly prohibited in accordance with current legislation. The Customer undertakes to scrupulously comply with applicable legislation, in particular with regard to computer crime and intellectual property rights, and is exclusively responsible for any infringement of these regulations.

13. DISCLAIMER OF LIABILITY

Bizdocs declines any responsibility for any problems that may arise as a result of consulting this website, the applications (App) and tools, the company pages that are part of it, or any external websites linked to it.  
 
This disclaimer is not intended to limit the liability of Bizdocs in any way that is contrary to applicable law.

Bizdocs shall not be liable for any losses or damages under civil liability (including, but not limited to, consequential damages, loss of profits and moral damages, caused directly or indirectly), arising as a result of the use of , correct or incorrect use of its Services, electronic websites and their contents by the Customer, including improper access to the Customer’s computer and computer system by third parties. This includes damage due to any viruses and other threats that may infect your computer equipment.

The Sites may contain links to websites operated by third party entities over which you have no control and for which you assume no responsibility.

Bizdocs aims to minimize problems caused by technical errors. However, some data or information appearing on this website may have been created or structured in files or formats that are not error-free, therefore, you cannot guarantee that your service will not be interrupted or affected by such problems. Bizdocs is not responsible for any problems arising from the use of this website.
 

14. PRIVACY POLICY UPDATE

Bizdocs reserves the right to, at any time, make adjustments or changes to this Privacy Policy, and such changes will be duly published in the appropriate places designated for this purpose by Bizdocs.

Under the terms of the provision of the Bizdocs service, Bizdocs notifies the Customer at least 24 hours in advance. If you continue to use the Service after this period, you will be deemed to have accepted these changes. These conditions aim to guarantee the Customer safe and effective use of the service provided by Bizdocs.

Changes come into effect from the date of publication on this website, with express reference to the update date.

Any questions or concerns regarding this privacy policy can be sent to info@bizdocs.mobi.

Last updated: May 2025